Last updated: October 2026
Privacy Policy
1. Scope
This policy applies to this website and to information submitted through its Request a Quote and Contact forms. It does not cover information exchanged under a separate shipping agreement or bill of lading.
2. Information we collect
We only collect what you choose to give us:
- Name and company (company is optional).
- Contact details such as email address and phone number.
- Shipment details such as pickup and delivery city and state, pickup date, cargo description, approximate weight, number of pieces or pallets, and notes.
- Message content such as the subject and message you send through the Contact form.
We do not ask for payment information through this website.
3. How we use information
- To respond to your quote request or message.
- To prepare and discuss pricing and scheduling for your shipment.
- To keep a record of our communication with you.
- To protect the website against spam and misuse.
- To comply with legal obligations.
6. Retention
We keep form submissions only as long as needed to respond to you, handle any resulting shipment, and meet legal or business record-keeping requirements. After that, we delete or anonymize them.
7. Security
We use reasonable measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights and choices
You may ask us to:
- Tell you what personal information we hold about you.
- Correct inaccurate information.
- Delete your information, subject to legal requirements.
- Stop contacting you.
Depending on where you live, you may have additional rights under applicable law. We will not treat you differently for exercising them.
9. Children
This website is intended for businesses and adults. We do not knowingly collect information from children under 13.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
11. Contact
Questions or requests about privacy: The Handler USA LLC, 308 S Grand Ave, Sedalia, MO 65301. Phone (660) 591-2836, email admin@thehandlerusa.com.